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Commercial Water Damage Restoration in Salt Lake City

Water removal, drying and documentation for shops, offices and other commercial spaces in Salt Lake City, scoped on site and answered 24/7.

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  • Storm and roof leaks
  • Basement water

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Commercial

Commercial Water Damage Restoration: what it covers

Quick answer

Commercial water damage restoration is the removal and drying of water in a business space such as a shop, office or restaurant. It is scoped on site because the layout, the equipment and the operating hours change the work. Salt Lake City Water Damage Restoration answers commercial calls 24/7 in Salt Lake City, including Midvale and Magna, and sends a crew as soon as one is free.

Commercial Water Damage Restoration illustration for Salt Lake City, UT, with the mountains and the river in the background

A commercial space loses more than the water itself. Shelves, counters, inventory, fixtures and the working floor all sit in the path of a leak, and every hour the business is closed costs money. A water loss in a shop or an office is therefore planned around two things at once: getting the water out and drying the space, and getting the business back into use in the safest order.

Commercial calls are answered 24/7, and the crew sent is the nearest one that is free. The technician does not quote a commercial job from the phone. It walks the space with the owner or manager, measures the wet area, notes the materials and the equipment that is affected, and writes the scope down on site before any work begins.

If water is coming into a business now, call (833) 490-5225 and say what kind of space it is, which part of the building is wet, and whether the water is still moving. Move stock and equipment out of the water if it is safe, and keep customers and staff away from the wet area until the crew arrives.

Service area
Salt Lake City & Salt Lake County
Availability
Phones answered 24/7
Warning signs

Signs you need commercial water damage restoration

Do not enter a commercial space with standing water until the power to the affected circuits has been switched off and confirmed. Do not run a generator or a fuel-powered pump indoors. Keep customers and staff out of the wet zone, and place warning signs at each entry. Do not handle sewage or waste water without gloves and eye protection, and do not reuse food or medicine that was in contact with the water.

  • Water under shelving, counters or display fixtures after a leak or a storm
  • A suspended ceiling tile that sags, stains or drops out of its grid
  • A floor drain that backs up in a back room, storeroom or kitchen
  • Water near an electrical panel, a light or equipment plugged into the wall
  • A wet carpet or floor covering in a waiting area or a sales floor
  • A musty smell in a storeroom or back office that was wet before
  • Water coming in through a rear door, a loading bay or a shared wall
Our process

How our commercial water damage restoration visit works

  1. Walk the space and set the scope

    The technician and the owner or manager walk the wet area together. The crew records the rooms affected, the materials involved, the stock and fixtures in the water and the hours the space must stay open. The scope is written and agreed before equipment is set, so the business knows what the work will involve.

  2. Shut off the source and the power

    The water source is isolated, and the power to affected areas is switched off at the panel where needed. Commercial electrical systems can be more involved than a house, so the crew confirms with the owner which circuits feed the equipment before it is energized.

  3. Remove the water and protect the stock

    Standing water is pumped out, and stock or equipment in the water is moved to a dry area if it is safe to do so. Records and paper goods are handled separately, because they are the most sensitive to water and the most costly to lose. The crew explains how each item is handled.

  4. Take readings across the space

    Moisture meters are used on the floors, walls and ceilings across the affected area, and the readings are plotted on a simple floor plan. The plan shows the wet zones and the areas that are dry, so the drying equipment is placed where it is needed.

  5. Dry in stages so the business can keep operating where possible

    Drying is planned in zones, so the parts of the space that are dry can stay in use while the wet parts are worked on. The crew logs readings each day and reports to the owner. When the readings reach the dry standard, the zone is handed back, and the final record goes with the property.

Job stories

Typical jobs for commercial water damage restoration

Typical job
Illustration: How a shop floor with stock in the water is usually scoped

How a shop floor with stock in the water is usually scoped

What homeowners notice
A rear door seal fails during a storm, and water runs across a storeroom floor under a row of shelving and into the sales area.
What we do
The technician walks the space with the owner, sets the scope on site and moves stock above the water first. The room is dried in zones, so the sales area can stay open while the storeroom is worked on.
What to expect
The owner receives a written scope, the zone readings and a list of stock that was moved, which supports the claim.

Set by the number of zones and the hours the shop must stay open typical visit

How is a commercial water job scoped?

The technician walks the space with the owner or manager, measures the wet area, notes the stock and equipment affected and writes the scope down on site. The scope is agreed before equipment is set, and any change is explained in writing before it is made.

A commercial scope covers the rooms, the materials, the stock, the equipment and the hours the space must stay open. Each of those affects how the drying is planned, and the technician records them in a form the owner can keep.

The scope is not a fixed quote. As the wet materials are opened and read, the crew may find more or less work than it first expected. Any change is explained and agreed before the work is done.

What moves the price of a commercial water job?

A commercial job is priced by its size, the materials affected, the stock and equipment to be moved, the electrical work needed to isolate the area and the hours the space must stay open. The price is explained and approved before work starts, and this page gives no figure.

A small storeroom with a shallow puddle is a different job from a sales floor with displays, a carpeted office and a kitchen. The number of separate zones, and whether each zone can be worked while the business is open, both change the time and the equipment needed.

Night and weekend work can be arranged where it helps the business. The crew explains what the schedule means for the cost before the work is agreed, so the choice is the owner's to make.

Can a business stay open during drying?

Often, in part. The crew can plan drying in zones so that dry areas stay in use while the wet areas are worked on. The owner decides which areas can stay open, and the crew explains what each choice means for the equipment and the noise.

Air movers and dehumidifiers are loud and take up floor space, and cords run across walkways. The crew places equipment to keep the customer and staff areas clear, and it marks the cords and the equipment for safety.

If food, medicine or other sensitive stock is involved, the owner should say so at the start. The crew can then plan its removal and its protection before any equipment is set near it.

What records should a business keep after a water loss?

Keep the photographs taken before anything is moved, the crew's scope, the moisture log and the list of stock and equipment affected. Those records support an insurance claim and help the owner show what was lost and what was saved.

Keep a list of the stock that was in the water, with the quantities and any invoices or serial numbers. Photograph the damaged items before they are removed, and keep the receipts for any emergency measures taken to protect the business.

Ask your insurer which records it needs and when it needs them. This site cannot say what will be paid, and your policy decides what is covered.

Is commercial work covered by the same safety rules?

Commercial spaces can carry more electrical equipment, more people and more specialized materials than homes, so the safety steps are planned around the building. The crew follows the rules that apply to its work and tells the owner about any issue it cannot resolve on its own.

The technician checks the electrical panel and the circuits before anyone works in the space. Equipment that is plugged in and near water is isolated, and the owner is asked to confirm which circuits feed refrigeration or other critical systems.

Where a space has a fire system, a security system or a building manager, the crew coordinates with them before work starts. Anything that falls outside the crew's trade is passed to the owner in writing.

Options

Types and options for commercial water damage restoration

Retail shop or sales floor

A sales floor often has hard flooring, displays and stock on low shelves. Water spreads under the displays and into the storeroom behind them. The crew removes the water from under the fixtures and moves the stock out of the path. Carpeted areas and the pad under them are removed where they hold water.

Office or professional space

An office has carpet, cabinets, partitions and electrical equipment, and water can travel through all of them. The crew checks the cabinets and the carpet pad, and it looks at the wall cavities behind the partitions. Equipment near the water is checked before it is returned to use.

Restaurant or food-service kitchen

A kitchen has drains, cooler units and equipment that can be damaged by water. The crew checks the drains and the floor under the equipment, and it reads the walls behind the cooling and cooking lines. Materials that touched sewage or waste water are removed and cleaned to a suitable standard before the kitchen is used again.

Storeroom or warehouse bay

A storeroom or loading bay can take in water through a rear door, a roof leak or a drain. The crew sets equipment across the floor and up the walls, and it logs the readings for each area. Stock on pallets is moved above the water where it can be, and the pallets themselves are checked.

Salt Lake County

Why commercial water damage restoration is different in Wasatch Front, Utah

Shops and offices in Salt Lake City, Midvale and Magna are on the service list, and a commercial job is scoped on site in each of those places. The crew uses the same method for each space: walk it, measure it, write the scope and agree it before work begins.

A commercial space in the city can be near a creek channel or a drainage route, and a storm can bring water through a rear door or loading bay. The crew checks the rear of the building and the drains in the back rooms, because outside water often enters there first.

Commercial buildings in the service area can be part of a larger property, and water from one tenant's space can reach another's. The owner or property manager should be told about any water that reached a neighboring unit, so the next steps can be planned with the building's management.

Skip the guesswork. Call for a straight answer.

Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what commercial water damage restoration should cost.

Call (833) 490-5225Get a quote
Where we work

Commercial Water Damage Restoration across Salt Lake County

Not sure if you're covered? Check your ZIP code.

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Guides

Read before you book

FAQ

Commercial Water Damage Restoration FAQs

Can you give a fixed price for a commercial water job over the phone?

No. The scope is written on site after the technician walks the space with you, and the price is explained and approved before work starts. A phone call can start the response, but it cannot set the scope of a commercial job.

How soon can a crew come to my store or office?

Calls are answered 24/7, and a crew is sent as soon as one is free. The crew cannot promise an arrival time, because the nearest free crew depends on the other calls open at the time. Ask the operator for the expected window when you call.

Will my business have to close during the work?

It depends on the damage. Many commercial jobs can be planned in zones so that dry areas stay open. The owner decides which areas can stay in use, and the crew explains the effect of each choice before the work starts.

Who handles the electrical equipment in a wet area?

The crew isolates the affected circuits at the panel and confirms the power is off before work begins. Any electrical repair or replacement is done by a qualified electrician or the building's electrical contractor, depending on what is needed.

Does the crew remove stock or equipment that got wet?

The crew moves stock and equipment out of the water where that is safe, and it records each item. Items that cannot be dried or cleaned to a safe finish are noted for disposal or replacement. The owner decides what is kept, with the crew's advice.

What does the insurance claim need from my business?

The adjuster will usually want photographs, the crew's scope and moisture log, a list of damaged stock and any invoices or serial numbers. Your policy decides what is covered, and this site cannot say what will be paid.

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